Terms & Conditions

Luna’s Closet

1. General Information

These Terms & Conditions apply to all use of the Luna’s Closet website and to all orders placed through our online store. By accessing our website or making a purchase, you agree to be bound by these Terms & Conditions.

Luna’s Closet reserves the right to update or modify these terms at any time. Any changes will take effect once published on the website.

2. Eligibility

By placing an order with Luna’s Closet, you confirm that you are at least 18 years old or have permission from a legal guardian to make a purchase.

3. Products & Availability

We make every effort to display our products as accurately as possible. However, colors, sizes, or details may vary slightly due to screen settings or manufacturing differences.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

4. Pricing & Payment

All prices listed on the Luna’s Closet website are shown in the applicable currency and include any required taxes unless stated otherwise.

Payments are processed securely using SSL encryption. We accept the payment methods displayed at checkout.

Luna’s Closet reserves the right to cancel or refuse orders in cases of pricing errors, suspected fraud, or unauthorized transactions.

5. Order Confirmation

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance until the order has been processed and shipped.

We reserve the right to cancel an order if necessary and issue a full refund where applicable.

6. Shipping & Delivery

Shipping times and delivery estimates are provided for guidance only and are not guaranteed. Delays may occur due to customs, carrier issues, or circumstances beyond our control.

Luna’s Closet is not responsible for delays caused by incorrect shipping information provided by the customer.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms & Conditions.

By placing an order, you acknowledge that you have read and agreed to our Refund & Return Policy.

8. Cancellations

Orders cannot be canceled once they have been shipped. Requests to cancel an order before shipment must be submitted as soon as possible.

Approval of cancellations is not guaranteed and depends on order status.

9. Intellectual Property

All content on the Luna’s Closet website, including images, text, logos, designs, and graphics, is the property of Luna’s Closet and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

Luna’s Closet is not liable for indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

Our total liability for any claim shall not exceed the amount paid for the product in question.

11. User Responsibilities

You agree not to misuse the website, submit false information, or engage in unlawful activity while using our services.

We reserve the right to restrict access or terminate accounts that violate these Terms & Conditions.

12. Privacy

Your personal data is processed in accordance with our Privacy Policy. By using our website, you consent to such processing.

13. Force Majeure

Luna’s Closet shall not be held responsible for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or transportation disruptions.

14. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable consumer protection laws.

15. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Luna’s Closet
Email: info@lunas-closet.com